NOVA CCRT: Building Skills for Effective Intervention

Setting the Standard for Community Crisis Response Team Training™

NOVA Community Crisis Response Team Training™ program has nearly thirty years (since 1986) of evidence-informed, and field-tested, best practices as a crisis management utility that includes trauma mitigation and education protocols. Combining theoretical knowledge with practical skills allows NOVA CCRT-trained responders to provide crisis intervention, education and emotional first aid in the aftermath of a critical incident, either small-scale or mass-casualty. This training is offered to people with various personal and professional backgrounds, such as mental health professionals, first responders, and victim advocates. NOVA CCRT-trained responders can be deployed in their professional roles, with state or local Crisis Response Teams, or through official deployment from NOVA headquarters as part of the NOVA National Crisis Response Team.

NOVA is the absolute best when it comes to crisis response. The training and tools that NOVA offers have proven to be invaluable to the Crisis Response Team in our district. Everything from the Basic NOVA Training to the Crisis Response Go-Kit, to the Advanced NOVA Training have received a warm welcome from our district leaders. The person-centered care provided by the team is another reason that NOVA is a cut above all other crisis response training that our staff have received.
– Karen Haynes, Ph.D., LPC-S, Director for Mental Health and Social Services, Galena Park Independent School District

NOVA’s Basic Level Community Crisis Response Team Training™ consist of twenty-four hours of techniques and protocols for providing crisis intervention to traumatized individuals. The training focuses on the fundamentals of crisis and trauma, and how to adapt to basic techniques to individuals and groups in this area also known as psychological first aid.

The NOVA Advanced Level Community Crisis Response Team Training™ course helps those who have completed the Basic CCRT course better understand the intellectual foundations of the NOVA Crisis Response Team Training™ model and perfect necessary skills in applying the model. This twenty-four-hour Advanced course builds upon the essential NOVA CCRT protocols with current best practices. Participants in this course will enhance their learned skills while fostering the development of team leadership, addressing trauma affecting special populations, working with the media and understanding Family and Friends Reception and Reunification Center/Family Assistance Center development.

Frequently Asked Questions about NOVA CRT Training

No, NOVA’s CRT model is a community-based model and is open to first responders, schools, court staff, mental and behavioral health agencies, faith-based organizations and other interested individuals with various personal and professional affiliations.

No. NOVA CRT trainings are open to any interested individual or agency.

No, after you complete your training, NOVA hopes that you continue to use our crisis intervention model in your work and home communities. During and after a disaster or emergency, NOVA CRT staff will first work to support local and state teams who have requested assistance. If NOVA’s National Crisis Response Team is requested to provide onsite assistance for a disaster or emergency, NOVA CRT staff will reach out to CRT-trained persons who have expressed interest in participating with our deployment.

Yes. Open virtual trainings are scheduled each quarter and open to both individuals and agencies. In-person trainings are facilitated with any host agency and invoiced at a minimum of 25 registrations. Minimum base rate for an in-person Basic CRT training is $15,125.

No, an individual must take at least one of these trainings in-person to allow observation of skills-based exercises by a Certified NOVA CRT Instructor.

No. NOVA’s Basic Crisis Response Team Training™, introduces the NOVA model for crisis intervention and provides the foundation for application of the model in a community setting. NOVA’s Advanced Crisis Response Team Training™ expands on the Basic model and provides additional skills training expanding into a greater understanding and enhanced application of the model.

No, Crisis Response Team Training™, Leadership Training, Team Development Training does not offer CEU’s. However, attendees are provided a certificate of completion. NOVA will also provide a course description, contact hours, and instructor contact information for CEU approval within an organization or agency upon request.

Below is the current training costs effective May 1, 2022. Training costs include materials. Please note that any additional costs that NOVA incurs to provide specialized documentation (i.e. proof of liability insurance, workers comp, etc.) may be charged directly to the funding agency.


  • Virtual Basic: $475
  • Virtual Advanced: $500
  • In-Person Basic: $550
  • In-Person Advanced: $575


  • Virtual Basic: $525
  • Virtual Advanced: $550
  • In-Person Basic: $605
  • In-Person Advanced: $625


Please note that the above rates are based on a minimum of 25 people. 

Check out upcoming trainings at under the crisis response tab. To discuss bringing a training to your agency, complete the CRT request form at, send an email to [email protected] or call 1-703-270-0618 to speak with CRT Training Coordinator.

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